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WELCOME TO NARQIS

At Narqis, we believe the right lighting can completely transform the way your home feels. From eye-catching chandeliers to elegant pendant lights and stylish wall lights, our collection is designed to bring warmth, character, and comfort into every room.

Whether you are refreshing your dining area, creating a cozy bedroom atmosphere, or adding a statement piece to your living space, Narqis makes it easy to find lighting that fits your home and your style. Enjoy free standard shipping within the United States, secure checkout, eligible 30-day returns and exchanges, and customer support that is ready to help whenever you need assistance.

About Us

Frequently Asked Questions

FAQs

What type of lighting products does Narqis sell?

Narqis offers lighting products such as chandeliers, pendant lights, wall lights, and related home lighting fixtures. Our collection is selected to help customers improve the look, comfort, and atmosphere of different rooms in the home.

How long does it take to receive my order?

The total estimated delivery time is 7–16 business days. This includes 2–5 business days for handling and 5–11 business days for transit after the order has shipped.

What is your order cut-off time?

Our order cut-off time is 6:00 PM (GMT-5), Monday – Friday. Orders placed after this time, on weekends, or during U.S. public holidays will begin processing on the next available business day.

Do you offer free shipping?

Yes. Narqis provides free standard shipping within the United States. There are no additional standard shipping charges for eligible U.S. orders.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow some time for the carrier to update the tracking details after dispatch.

Can I return a lighting product if I change my mind?

Yes. Narqis accepts eligible returns within 30 days from the date of delivery. Items must be in new, unused condition with original packaging, parts, accessories, labels, and included materials.

Do you provide a prepaid return label?

Yes. For approved returns, Narqis provides a prepaid downloadable return shipping label. Customers can download, print, and attach the label to the return package after the return request has been approved.

How long does it take to receive a refund?

Once your returned item is received and inspected, your refund will be issued to your original payment method within 14 days. The time it takes to appear in your account may depend on your bank, card provider, or payment provider.

What payment methods do you accept?

Narqis accepts American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, and Visa. All orders are processed in USD.

How can I contact Narqis for help?

You can contact us by email at info@narqis.com or through the contact form on our website. Our operating hours are Monday – Friday, 9:00 AM – 6:00 PM (GMT-5), and we aim to respond within 2 business days.