Contact Narqis
Questions about an order or one of our lighting products? Narqis is here to help with order information, shipping, returns, refunds, and general questions about chandeliers, pendant lights, wall lights, and related lighting products.
How to Reach Us
Email us at info@narqis.com.
If your question relates to an existing order, including your order number can help us understand your request.
We respond to customer inquiries within 48 business hours.
Operating Hours
Our operating hours are 9:00 AM–5:00 PM (GMT-5).
Our business days are Monday–Friday. Messages received outside our operating hours will be reviewed during our business days and answered within our stated response time.
Returns
If you would like to request a return, please contact info@narqis.com first. Return requests must be reviewed and approved before an item is sent back. Approved customers will receive the applicable return instructions.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Contact & Business Information
Store Name: Narqis
Operating Address: 48 Cummings Rd, Brighton, MA 02135, United States
Contact Email: info@narqis.com
Operating Hours: 9:00 AM–5:00 PM (GMT-5)
Business Days: Monday–Friday
Expected Response Time: Within 48 business hours
We aim to make getting assistance straightforward, whether you are considering a lighting product or need help with an existing Narqis order.